3. What are the different types of processes that exist in an organization, and what are their purposes?
The primary types of business processes are sales, customer service, finance, and operations. These essential processes help to keep your company afloat by providing crucial aspects such as revenue or expenses.
These key aspects to any company's success can't be discounted or overlooked when it comes to how well your organization functions as one whole unit. These should be greatly considered with checks & balances in place so that everything runs smoothly from start to finish.
Sales processes are a way for companies to increase revenue. In general, they're designed with the purpose of getting prospective clients on board and engaged with your product or service.
The customer service processes are there to make sure that your customers have the best possible experience with you, by answering any of their questions and assisting them in whatever way they need. The main purpose is so people can get answers for what's bothering or confusing about an order without having to go through multiple emails back and forth.
Finance processes are a way to keep track and store information about your finances. This allows you, as an individual or business owner with money being spent on various things such as payroll, expenses, etc., to use these tools for future reference when making decisions that will affect how much something costs.
The goal of operations is to make sure your company's business continues smoothly. This includes processes like producing products, delivering services, or making payments on time.